Do you have a question or need a personalized recommendation?
We’re here to help — and we’d love to hear from you!
Our dedicated team at Bone & Brass is just a message away. Whether you’re looking for design advice, need help with an order, or have questions about our products, we’ll make sure you get the support you need quickly.
Your satisfaction and the success of your project are our top priorities.
Media & Partnership Inquiries
Are you a marketer, blogger, brand advocate, or member of the press interested in sharing the Bone & Brass brand with your audience?
We’d love to collaborate!
Please contact us at customercare@bonebrass.com for partnership or media inquiries.
Get in Touch
Bone & Brass
📧 Email: customercare@bonebrass.com
📞 Phone: 800-287-2312
🏢 Address: 501 W. Bay St, Jacksonville, FL 32202
Business Hours: Monday – Friday: 09:00 AM – 05:00 PM EST
Closed on weekends and public holidays.
You can also reach us using the contact form on this page. Simply fill it out, and a member of our team will get back to you within 24 hours.
If your inquiry is related to an existing order, please include your order number for faster assistance.
Contact Us
📧 Email: CustomerCare@bonebrass.com
📞 Phone: 800-287-2312